Neff T23R46N0 EU Manuel d'utilisateur Page 17

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17
Trouble shooting
Sometimes certain faults detected can be easily resolved.
Before calling the Technical Assistance Service, bear in mind
the following advice:
Fault Possible cause Solution
The residual heat indicator
lights are on when the hob
is connected for the first
time or come on after a
power failure.
Correct operation. The indicator lights must stay
on for 30 minutes.
Wait 30 mins and the lights will switch off automat-
ically.
The general electrical sys-
tem is malfunctioning.
Defective fuse. Check the fuse in the main fuse box and change it
if it is damaged.
The automatic safety switch or circuit breaker has
tripped.
Check the main control panel to see if the auto-
matic safety switch or circuit breaker has tripped.
The automatic on function
does not work and the indi-
cator light for the activated
burner is flashing.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The space between the ignition sparker and the
burner must be clean.
The burners are wet. Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the burner caps are correctly posi-
tioned.
The appliance is not earthed, is poorly connected
or the earthing is faulty.
Contact the installation technician.
The burner is lit but the
automatic on function con-
tinues working.
The burner caps are not correctly positioned. Check that the burner caps are correctly posi-
tioned.
The burner flame is not uni-
form.
The burner components are not correctly posi-
tioned.
Correctly place the parts on the appropriate
burner.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas flow is not normal
or there is no gas.
The gas supply is blocked via gas taps. Open all gas taps.
If the gas is supplied from a gas cylinder, check
that this is not empty.
Change the gas cylinder.
The kitchen smells of gas. A gas tap has been left on. Turn off the taps.
Incorrect coupling of gas cylinder. Check that the coupling is sound.
Possible gas leak. Shut off the gas supply, ventilate the premises and
immediately notify an authorised installation tech-
nician so that they can check and certify the instal-
lation. Do not use the appliance until you are sure
that there is no gas leak in the installation or appli-
ance itself.
The burner immediately
switches off after releasing
the control knob.
The control knob was not held down for long
enough.
Once the burner is on, hold the control knob down
a few seconds longer.
The grooves on the burner are dirty. Clean the grooves on the burner.
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